Q1: Would you please give some information on shipping mode and charges?

Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.

Q2: Do you have ISO9001, ISO 13485, CE approvals?

Yes, our manufacturing systems are certified to meet international standards including ISO 9001, ISO 13485, and CE certificates to ensure absolute product quality.

Q3: What is the minimum order that we can place? Do you provide free samples?

We expect your minimum orders to be least at US$500. However, we understand that customers need to place smaller samples orders in the beginning in order to test market our products. We could offer free samples, but do not pay the cost of freight.

Q4: Can I buy products not shown but similar to your catalogue?

Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.

Q5: Do you have stock for listed products, or they are newly produced? What are your terms of payment?

Generally, we have stock for every listed product, which are produced monthly. But it depends on our sales condition. Better to ask our salesman for accurate inventory information. Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. Payment methods are via L/C, T/T, Western Union, PayPal etc.

Q6: What specific types of tools are included in the orthopedic instrument kit?

The kit includes bone guide needles, orthopedic guides, reduction forceps, quick change handles, depth sounders, nail holding forceps, orthopedic bits, and orthopedic wrenches, all stored inside a specialized instrument box.